Privacy Policy

How Pacific collects, uses and protects your personal data.

Last updated: April 2026

Article 1 — Data controller

The data controller for personal data collected via the Pacific site is the Pacific team, a volunteer community project. For any questions about your data, contact us via the ticket system.

Article 2 — Data collected

When using the site, the following data may be collected:

  • Via Steam OpenID: SteamID64, Steam username, Steam avatar URL.
  • Via Discord OAuth2: Discord ID, Discord username (only if you link your account).
  • Support tickets: message content, attachments, SteamIDs of players involved.
  • Game data: public game statistics via the RankEval API (kills, resources, etc.).
  • Technical data: IP address (Django sessions), server access logs.

Article 3 — Purpose of processing

Collected data is used to:

  • Authenticate users via Steam and Discord.
  • Manage the support ticket system.
  • Display player profiles and public statistics.
  • Apply sanctions (bans) and maintain the public ban list.
  • Send notifications via Discord (ticket replies, DMs).

Article 4 — Legal basis

The processing of your data is based on your consent (Steam login, Discord linking) and on Pacific's legitimate interest in managing the server and ensuring community safety.

Article 5 — Data sharing

Pacific does not sell or rent your personal data. Some data may be shared with:

  • Steam (Valve): OpenID authentication.
  • Discord: OAuth2 account linking, notifications.
  • BattleMetrics: ban management (SteamID, reason).

Article 6 — Retention period

  • Session data: duration of session + 2 weeks.
  • Player profiles: retained indefinitely as long as the account exists.
  • Tickets and messages: retained indefinitely for moderation history.
  • Bans: retained indefinitely (public transparency).

Article 7 — Your rights

You have the following rights over your personal data:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten"), subject to legal and moderation obligations.
  • Right to object to processing.

To exercise these rights, contact us via the ticket system.

Article 8 — Cookies

The site uses session cookies necessary for authentication to function. No advertising cookies are used.

Article 9 — Security

Pacific implements reasonable technical measures to protect your data (HTTPS, session hashing, restricted access to sensitive data). As a volunteer project, no absolute security guarantee can be offered.

Article 10 — Contact & complaints

For any questions or complaints regarding your data, contact us via the ticket system. You may also contact your local data protection authority if the dispute is unresolved.